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FAQ - Questions

 

Q. 1

How do we order from this site?

Ans.

You can go to our product section and choose the products you want and send us your query. One of our representative would get in touch with you for further assistant.

  

  

Q. 2

Do you keep my personal information?

Ans.

Once you send us your query, your personal information will be stored securely and will not be shared with anyone.

  

  

Q. 3

Do you sell or trade any of my information?

Ans.

Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

  

  

Q. 4

How would you charge us?

Ans.

You will be sent an invoice for which you will have to do the payment through cheque, DD or Bank Transfer. Upon the receipt of your payment your product will be delivered to you.

  

  

Q. 5

Has my order been shipped?

Ans.

We assign each customer a personal sales representative who will contact you after your order is placed to verify the shipment, forward you tracking and give you a personal representative to deal with any questions or concerns you may have. If there is any problem with your order we will contact you within 24 hours with a notification of the problem.

  

  

Q. 6

How do I track my order?

Ans.

We assign each customer a personal sales representative who will contact you after your order is placed to verify the shipment, forward you tracking and give you a personal representative to deal with any questions or concerns you may have. If there is any problem with your order we will contact you within 24 hours with a notification of the problem.

  

  

Q. 7

What is your return policy?

Ans.

We offer the best return policy in the industry. Any item you wish to return may be returned for a full refund within 1 month from the original purchase date.

  

  

Q. 8

How do I find a product?

Ans.

There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu Products button links to find what you are looking for and all corresponding results will be displayed.

  

  

Q. 9

How do I navigate through the site?

Ans.

There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.

  

  

Q. 10

How can I get information about your company?

Ans.

Information about our company is available on the About Us page.

  

  

Q. 11

How do I contact you?

Ans.

Our contact information is provided on our Contact Us page.

 

  

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We are the Indian Stockist for ORS NASCO, USA

   

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